Contact Us
We're a human-first insurance company. Reach out and someone will actually answer — no phone trees, no ticket numbers, and no being handed between departments to repeat yourself.
Get in Touch
Whether you're a broker looking to partner, or an existing partner needing support, our team is ready to respond. Messages sent through this form reach a person rather than a ticket queue, and we aim to reply within one business day. If your question is urgent and relates to an active claim, call the number below instead — claims support runs around the clock.
Main Office
Bravo Insurance Services Ltd.
104-1847 W Broadway
Vancouver, BC V6J 1Y6
Phone
Local: 778-945-2761
Toll Free: 1-844-558-8745
Hours of Operation
Monday – Friday: 9:00 AM – 5:00 PM Pacific
Saturday – Sunday: Closed
*Claims support is 24/7
Send a Message
Who to contact for what
Insurance questions land in a few predictable buckets, and going straight to the right one saves everyone a round trip. Here is where each type of enquiry is handled fastest, and what we will need from you to move it along.
Reporting a claim
Call the toll-free number above. Claims support is available 24/7, including weekends and holidays, because losses do not keep office hours. Have your policy number to hand if you can find it, but report the loss first and sort out paperwork afterwards.
Getting a new quote
The fastest route is the product picker, where online products quote and bind in minutes and advisor-led products go straight to an underwriter. Use this form instead if you are not sure which product you need.
Changing an existing policy
Address changes, added drivers, renovations, and coverage adjustments all go through the licensed broker who placed your policy. If you are not sure who that is, send us your name and postal code and we will point you to them.
Broker partnership enquiries
If you are a licensed broker interested in placing business with Bravo, the broker site has the product line-up, commission structure, and appointment process. Existing partners with underwriting questions should contact their broker manager directly.
What to include so we can help faster
Tell us the city or postal code of the property, vehicle, or business involved, since coverage and pricing in British Columbia vary by location. Say which product you are asking about, and whether you already hold a policy with us or are starting fresh. If you have had a quote before, the reference number helps us pick up where you left off. For business enquiries, a one-line description of what the company actually does is worth more than its industry classification.